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Christine - App Support

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Latest activity by Christine - App Support
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    Christine - App Support commented,

    Hej Bianca, Thank you for your answer but that doesn't work for me unfortunately. We are sending auto replies to customers before any agent ever sees the tickets. These replies are sent by a trigge...

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    Christine - App Support commented,

    Hey! I have added the Address app and set default mail addresses for every group. It works great and when I reply to my test tickets the reply comes from my new group default, however the first aut...