Betty Yuen-Torres

1. Support
2. ...
3. Getting started with the Zendesk Agent Workspace
4. About automatically upgrading

Thank you Jonathan Aniano!  Please ensure I am on the list of exclusions. This is a big relief. 

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• Betty Yuen-Torres
• Created August 22, 2022 16:33
• 0 votes

1. Support
2. ...
3. Getting started with the Zendesk Agent Workspace
4. About automatically upgrading

I have two tickets open and have yet to receive any response. My migration is scheduled for tomorrow as well. This is very frustrating and added stress that we all don't need. 

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• Betty Yuen-Torres
• Created August 22, 2022 16:18
• 0 votes

1. Support
2. ...
3. Getting started with the Zendesk Agent Workspace
4. About automatically upgrading

Hi Jonathan Aniano, Please advise if the upgrade is now on-hold or if we need to do anything to ensure that we stay with the OLD UI. Thanks.

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• Betty Yuen-Torres
• Created August 20, 2022 13:29
• 0 votes

1. Support
2. ...
3. Getting started with the Zendesk Agent Workspace
4. About automatically upgrading

Yes, screenshots of the changes and workflow would be extremely helpful! Will any old data be lost??

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• Betty Yuen-Torres
• Created August 18, 2022 14:34
• 2 votes