Wlad
-
Total activity15
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes4
-
Subscriptions5
Activity overview
Latest activity by Wlad-
Wlad created a post,
Disabling "submit" button when specific value selected on a dropdown field
Hello,On my ticket creation form, we have a dropdown for product selection.When customers select our open-source product, I want to point them to our community.For that to be done, I would like to ...
-
Wlad commented,
Changing CSAT from good and bad to a link will solve the problem, but it will decrease the number of responses.It is not an ideal solution.I would select good in a survey but not click on a survey ...
-
Wlad commented,
We are experiencing the same as J. & J. Denholm Limited.We have SPF and DKIM enabled, as Scott Allison suggested and always had tons of false bad surveys. In the last weeks, we also have experience...
-
Wlad created a post,
Custom field activated after case closure
Is there a way to create a custom field that will be displayed and editable after a case is closed?My scenario:I want to have a survey follow-up field.When we receive a bad survey I want to be able...
-
Wlad commented,
Thank you @.... It is not an ideal solution but the explanation helps.
-
Wlad created a post,
Positive and negative vote count
AnsweredIs there any way I can keep track of positive and negative votes of articles?It is still a bit confusing for me how it is calculated even though I have seen the article that explains it.For example...