Raphaël Péguet

Zendesk Certified Consultant

Total activity

390
Last activity

February 01, 2023 17:01
Member since

December 19, 2021 16:56
Following

4 users
Followed by

0 users
Votes

110
Subscriptions

141

Comments

Recent activity by Raphaël Péguet

Any news on this? Regards,
- View comment
- Raphaël Péguet
- Created February 01, 2023 17:01
- 0 votes
A big issue is that if you have the "old" web widget live on your Website you can't test your messaging Widget! Or you have to make it live.
- View comment
- Raphaël Péguet
- Created January 25, 2023 09:42
- 0 votes
Digital lines are super nice but how to ask the customer to fill his number before allowing him to call ? Would be nice such has the pre-form on the chat
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- Raphaël Péguet
- Edited January 24, 2023 17:04
- 0 votes
+1
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- Raphaël Péguet
- Created January 12, 2023 13:57
- 0 votes
Actually even deleting them doesn't works well
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- Raphaël Péguet
- Created January 12, 2023 13:46
- 0 votes
Even showing a report on Explore of Users without a phone number seems hard
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- Raphaël Péguet
- Created January 03, 2023 10:56
- 0 votes
it's hard to find here how to write case "null" or case 0...
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- Raphaël Péguet
- Created January 03, 2023 10:48
- 0 votes
Graeme Carmichael Thank you !! Nice tip, but don't you should add: Case 0: "0 Tickets"? Otherwise 0 would be in default which is very wrong
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- Raphaël Péguet
- Edited December 29, 2022 10:43
- 0 votes
Hi as a feedback, currently it is impossible to order initials greetings:
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- Raphaël Péguet
- Created December 27, 2022 15:42
- 0 votes
Hi Zendesk, Can (and how) Answer Bot can crawl between several help center please? (especially for the messaging experience) Thank you,
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- Raphaël Péguet
- Edited December 21, 2022 17:18
- 0 votes