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Cécile Pottier

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Latest activity by Cécile Pottier
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    Cécile Pottier commented,

    1. Agent guide
    2. Ticket basics
    3. About the Zendesk Agent Workspace

    Hi there, I have been using the new version for a few days now, and I am really lost with this new thread. Not only because of the reversal of the order, but especially it is so painful to found th...

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