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Ariadna Mateo Rodríguez
Joined Jun 08, 2022
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Last activity Apr 29, 2024
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Latest activity by Ariadna Mateo Rodríguez
Ariadna Mateo Rodríguez commented,
Hi, I would like to know how far Zendesk AI Agents differ from Ultimate AI's current solution. Could you provide some details? Thank you!
View comment · Posted Apr 29, 2024 · Ariadna Mateo Rodríguez
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Ariadna Mateo Rodríguez created a post,
Hello,
My team has noticed that there are delays in receiving some tickets. They appear on Zendesk after 2 hours of being sent.
Can the Service incident on June 21st 2022 be related to this issue? (https://support.zendesk.com/hc/en-us/articles/4700190557338-Service-Incident-June-21st-2022)
Please, advise.
Many thanks!
Posted Jun 24, 2022 · Ariadna Mateo Rodríguez
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Ariadna Mateo Rodríguez commented,
Hi there!
My team is also experiencing the same problem. We realized that it happens when trying to submit a ticket with an attachment and when merging tickets.
View comment · Posted Jun 08, 2022 · Ariadna Mateo Rodríguez
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