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Jacques Abecassis's Avatar

Jacques Abecassis

Joined Jun 15, 2022

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Last activity Jan 24, 2024

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Latest activity by Jacques Abecassis

Jacques Abecassis commented,

CommentZendesk messaging

Two part question:

- Is Zendesk able to handoff an answer bot conversation into another bot solution?

- If so, is it able to do the handoff on basic messaging or do you require Advanced messaging with SunCo. to execute?

View comment · Posted Jan 24, 2024 · Jacques Abecassis

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Jacques Abecassis commented,

Community comment Feedback - Ticketing system (Support)

Is this still an active issue? Reluctant to try if these haven't been fixed.

View comment · Posted Jan 13, 2023 · Jacques Abecassis

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