
Nikita Kadri
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Total activity79
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes41
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Subscriptions19
Activity overview
Latest activity by Nikita Kadri-
Nikita Kadri commented,
Can the team please provide an update here please? I see the post is marked as Completed but this feature is not yet implemented
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Nikita Kadri commented,
Hi Team How does reporting work for Chat? Can we extract the Chat monitoring report from Explore now which was earlier available on the Zopim dashboard? Along with the charts and metrics that would...
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Nikita Kadri commented,
Hi Team Is there an option to sort based on rows? The column sorting checkbox is selected. We have a 'Solved Ticket' row and want to sort the results based on this row value - from new to old. The ...
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Nikita Kadri commented,
Hi Team Does the hour calculations 0 - 23, indicate time as per the time zone of the person's profile? Example: If my zendesk profile time zone is IST (India Standard Time ) , so '0' hours is 12AM ...
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Nikita Kadri commented,
Hi Team Can we rename a ticket Form currently in use or will it create issues with reporting?
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Nikita Kadri commented,
Hi Team We customized the pie chat colors from the Colors section, however it is not being picked in the chat legend. The Legend shows different colors. Is there a way to correct this?
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Nikita Kadri commented,
Hi Team Is there an ability to set up multiple schedules but for different time ranges in the same dashboard? Tried doing it with bookmarks but it doesn't work well. For example if we wanted the sa...
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Nikita Kadri commented,
Hi Team Currently we only have one option to adjust the header/row height and that is through Chart Configuration - Columns - Allow multi-line and then to adjust the multi-line margin. Can this be ...
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Nikita Kadri commented,
Hi Team I would like to understand the effects of deleting a support address on Zendesk? or a forwarding address created to receive emails from customers? These email ID have been used for a few ye...
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Nikita Kadri commented,
Hi Team If an Agent has created macros - personal and for Groups, will both be deleted when that Agent's access is revoked ?