Nikita Kadri

1. Admin Center
2. ...
3. Managing your team
4. Creating groups

Hi Team Thanks for the above response Malinda! I have another question - Is there an option to hide Groups? like we hide ticket fields using the Ticket Manager app?

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• Nikita Kadri
• Created November 26, 2021 06:08
• 0 votes

1. Admin Center
2. ...
3. Managing your team
4. Creating groups

Hi Team Is there a way to bulk upload Groups into Support ? We only have the option to add them individually.

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• Nikita Kadri
• Created October 26, 2021 20:42
• 0 votes

1. Support
2. ...
3. Security and user access in Zendesk Support
4. Viewing the audit log for changes

Hi Team Is there a way to add Account assumptions too as part of Audit log? information related to Granting account assumption, Support team logins and disabling the assumption?

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• Nikita Kadri
• Created August 26, 2021 09:31
• 0 votes