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Thierry Suzanne
Joined Oct 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Thierry Suzanne
Thierry Suzanne commented,
Community comment Feedback - Ticketing system (Support)
+1.
- I've not found a way to configure what zendesk fields get copied automatically by the "copy fields from ticket" at the bottom left of the popup (or "Always copy"). For example, I'd like to copy the zendesk ticket requester into a field in the Jira ticket. A workaround would be to copy/paste... but...
- Can't copy/paste from zendesk ticket into the Jira ticket creation modal, because the modal takes over the whole page.
View comment · Posted Aug 05, 2021 · Thierry Suzanne
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