Mark Glinski

Total activity

37
Last activity

September 20, 2023 23:21
Member since

October 16, 2021 09:46
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Activity overview

Latest activity by Mark Glinski

Mark Glinski commented, September 20, 2023 23:21
Also, Charles Nadeau, regarding your comment about using an OAuth header ^^ should I replace that header or just get rid of it? Your comment for reference: Also, an API token in Zendesk is differen...
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- Mark Glinski
- Created September 20, 2023 23:21
- 0 votes
Mark Glinski commented, September 20, 2023 23:14
Thank you for the suggestions Nathan van Jole and Charles Nadeau!So, now I'm no longer getting a 404. Now I'm getting different output after running the script:First, there's a list of 30 article I...
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- Mark Glinski
- Created September 20, 2023 23:14
- 0 votes
Mark Glinski created a post, September 20, 2023 21:20
404 error during attempted export of KB articles
1. Community
2. Zendesk APIs
Hi. I'm trying to export our KB articles using this ZD documentation: https://developer.zendesk.com/documentation/help_center/help-center-api/backing-up-your-knowledge-base-with-the-help-center-api...
- Mark Glinski
- Created September 20, 2023 21:20
- 3 followers
- 5 comments
- 0 votes
Mark Glinski commented, September 09, 2023 00:53
Following up on my original question, I'm wondering if the Zendesk API just doesn't support SSO and 2FA authentication. If so, would it be possible to substitute an API token?
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- Mark Glinski
- Created September 09, 2023 00:53
- 0 votes
Mark Glinski created a post, September 09, 2023 00:48
Authenticating in the Zendesk API
1. Community
2. Zendesk APIs
I am trying to use the Zendesk API to export all of the articles from the knowledgebase. I'm using this document https://developer.zendesk.com/documentation/help_center/help-center-api/backing-up-y...
- Mark Glinski
- Created September 09, 2023 00:48
- 2 followers
- 2 comments
- 0 votes
Mark Glinski commented, July 14, 2023 19:13
I'm not seeing content tags either. I see the note about needing to be upgraded to the latest version of theCopenhagen theme. I have heavily customized my Copenhagen theme and I don't want to poten...
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- Mark Glinski
- Created July 14, 2023 19:13
- 0 votes
Mark Glinski created a post, July 11, 2023 17:13
Trying to improve release notes--do I need a new theme?
1. Community
2. Zendesk Suite Q&A
Hi, Community! I want to make a number of improvements to our my org's release notes. What's not clear to me is whether I need a new theme to support these desired features or whether I can build ...
- Mark Glinski
- Created July 11, 2023 17:13
- 1 follower
- 0 comments
- 2 votes
Mark Glinski commented, June 30, 2023 18:04
In reference to my preceding comment, here's what I'm going for (screenshot):
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- Mark Glinski
- Created June 30, 2023 18:04
- 1 vote
Mark Glinski created a post, June 30, 2023 17:46
Creating dropdowns in Guide for categories and sections
1. Community
2. Zendesk Suite Q&A
I want to create dropdowns for categories and sections in my Guide instance. Does anyone know if only specific themes support that? Or is some Javascript or CSS that I can use to make this happen i...
- Mark Glinski
- Created June 30, 2023 17:46
- 4 followers
- 2 comments
- 0 votes
Mark Glinski commented, April 14, 2023 19:37
Cool, Erin! The recipe works great. I love this use-case-based guidance for Explore. Really clarifies how to use it and also suggests possibilities for variations. Props!
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- Mark Glinski
- Created April 14, 2023 19:37
- 1 vote