
Mark Glinski
-
Total activity37
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions14
Activity overview
Latest activity by Mark Glinski-
Mark Glinski commented,
Also, Charles Nadeau, regarding your comment about using an OAuth header ^^ should I replace that header or just get rid of it? Your comment for reference: Also, an API token in Zendesk is differen...
-
Mark Glinski commented,
Thank you for the suggestions Nathan van Jole and Charles Nadeau!So, now I'm no longer getting a 404. Now I'm getting different output after running the script:First, there's a list of 30 article I...
-
Mark Glinski created a post,
404 error during attempted export of KB articles
Hi. I'm trying to export our KB articles using this ZD documentation: https://developer.zendesk.com/documentation/help_center/help-center-api/backing-up-your-knowledge-base-with-the-help-center-api...
-
Mark Glinski commented,
Following up on my original question, I'm wondering if the Zendesk API just doesn't support SSO and 2FA authentication. If so, would it be possible to substitute an API token?
-
Mark Glinski created a post,
Authenticating in the Zendesk API
I am trying to use the Zendesk API to export all of the articles from the knowledgebase. I'm using this document https://developer.zendesk.com/documentation/help_center/help-center-api/backing-up-y...
-
Mark Glinski commented,
I'm not seeing content tags either. I see the note about needing to be upgraded to the latest version of theCopenhagen theme. I have heavily customized my Copenhagen theme and I don't want to poten...
-
Mark Glinski created a post,
Trying to improve release notes--do I need a new theme?
Hi, Community! I want to make a number of improvements to our my org's release notes. What's not clear to me is whether I need a new theme to support these desired features or whether I can build ...
-
Mark Glinski commented,
In reference to my preceding comment, here's what I'm going for (screenshot):
-
Mark Glinski created a post,
Creating dropdowns in Guide for categories and sections
I want to create dropdowns for categories and sections in my Guide instance. Does anyone know if only specific themes support that? Or is some Javascript or CSS that I can use to make this happen i...
-
Mark Glinski commented,
Cool, Erin! The recipe works great. I love this use-case-based guidance for Explore. Really clarifies how to use it and also suggests possibilities for variations. Props!