Nick Sgarioto
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Total activity18
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Last activity
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Activity overview
Latest activity by Nick Sgarioto-
Nick Sgarioto commented,
+1 for J BELLs post above. Our agents are on a number of different queues during the day and we'd like them to be able to set a status to advise the rest of the team what their focus is. For examp...
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Nick Sgarioto commented,
+1 for Skyla's comment above. Since the change to Agent Workspace we have frustrated agents who want the Subject of the ticket to appear in the tab navigation bar rather than requester name, especi...
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Nick Sgarioto commented,
+1 on this also. We'd like to be able to unshare via trigger.
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Nick Sgarioto commented,
+1 on Ethans comment - when having multiple tickets open the preview is best suited to show the Subject rather than the Requester Name. Especially when there may be instances when managing many dif...