Recent searches


No recent searches

Roderick Shireman-Jones's Avatar

Roderick Shireman-Jones

Joined Oct 16, 2021

·

Last activity Feb 17, 2022

Following

0

Followers

0

Total activity

7

Votes

3

Subscriptions

2

ACTIVITY OVERVIEW

Latest activity by Roderick Shireman-Jones

Roderick Shireman-Jones commented,

CommentAI agents and automation best practices

It's not, you would think this would be way easier to implement than the reverse. We upgraded a few months back and the additional help center features all of you to bulk select articles and assign labels to them, this is the only solution right now and you have to remember to do it for every article you create. So still a pan but time is cut down. I hate to say it's 1 of 2 reasons we upgraded. The Article review and assignment features are really helpful if you have a lot of people in the Help Center. may require some training and process but might help in your case.

View comment · Posted Feb 17, 2022 · Roderick Shireman-Jones

0

Followers

0

Votes

0

Comments


Roderick Shireman-Jones commented,

CommentAI agents and automation best practices

There still seems to be a lot of open question about this. I even ugraded my account for additional options.

What I did:

  1. Added use_for_answer_bot to every article I want the answer bot to reference.
  2. Then went to the Answerbot I have active and when to [Configure & Test].
  3. Added the lable and click DONE

I think the button should be called "SAVE" maybe because those mean to very different things. However I do se the label is not there under the configuration botton.

View comment · Posted Sep 28, 2021 · Roderick Shireman-Jones

0

Followers

0

Votes

0

Comments