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yukiho.suzuki

Joined Jul 01, 2024

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Last activity Feb 07, 2025

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Latest activity by yukiho.suzuki

yukiho.suzuki commented,

Community comment Feedback - Reporting and analytics (Explore)

Hi Walter, 

Thanks for the comment.

Adding options or showing what dates are selected isn't addressing the issue, please consider keeping the same feature that the current dashboard has.

View comment · Posted Feb 07, 2025 · yukiho.suzuki

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yukiho.suzuki commented,

Community comment Feedback - Reporting and analytics (Explore)

Hi, please address these issues with the new dashboard

  1. Time Filter Customize Limitation
    The new dashboard offers fewer time selection options compared to the old one.
    I would like to specify more detailed date ranges, such as "8 days ago to 2 days ago" or "6 weeks ago to 2 weeks ago."
    I tried using the "Continuous Range" option, but I could only select the start and end dates from the predefined days or weeks available in the options.
  2. Data changes for "Past XX" in the Time Filter
    In the old dashboard, selecting "Past 12 months" would reflect data starting from the 1st day of 12 months ago.
    However, in the new version, it starts from "12 months ago from that specific day."
    This results in the first month on the graph showing only partial data. Please consider reverting back to the old feature.
  3. Delivery Schedule Settings Limitation
    The new dashboard is limited to a maximum of 12 months. I would like the old dashboard features where it allowed setting schedules with no end date. 

View comment · Posted Feb 04, 2025 · yukiho.suzuki

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yukiho.suzuki commented,

CommentTicket management

Is there any way to see how many times (or tickets) this auto-assign feature was activated during a certain period?

I am considering to disable this feature as I wasn't aware of this setting. But before that I would like to check how much this feature has been functioning in the first place.

View comment · Posted Jan 22, 2025 · yukiho.suzuki

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