Lefteris Apostolakis
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Recent activity by Lefteris Apostolakis-
Automatically populate (and keep updated) Zendesk User Field from directory attribute (AD/Okta/etc.)
Hello all, I have been trying to find more information for something I thought would be more common, but I didn't manage to find a satisfactory answer, therefore I am posting here. We have been try...
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Bulk import for updating users' email address fails with Name: too short
AnsweredHello all, I am trying to bulk import a .csv (correctly formatted) which will update the email address to all of our internal Zendesk users. For some reason, it succeeds for the first 13 users and ...
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Move the CC field in Help Center
AnsweredHello all, Is there a simple way to move the default CC field in a Zendesk ticket form to another location (e.g. at the bottom of the form beneath all the other ticket fields)? Right now and since ...