
Dana Barker
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Last activity
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Activity overview
Latest activity by Dana Barker-
Dana Barker commented,
I would have expected the above grid to have a difference in permissions for the far right column depending on the user setting. It would make more sense if the org was set to 'view all org tickets...
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Dana Barker commented,
Agreed, we would also like to be able to send the ticket description in the automatic e-mail sent when a user opens a request.
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Dana Barker commented,
We have found that if you add the negative number that reflects the time you want to remove, it will deduct from the overall time. Not sure if that helps at all but thought I would share!