Ron McClung
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Last activity
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Activity overview
Latest activity by Ron McClung-
Ron McClung commented,
We are constantly getting thousands of emails from script.google.com in the requester name. How do I stop that!?
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Ron McClung commented,
Is there an example that I can use that simply takes a single field of data and sends to the back through an internal API?
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Ron McClung created a post,
Opening up a dialog box based on conditions in a ticket
I am looking to open a dialog box if two fields equal a certain value, so as to collect notes related to those values and send that to our back end. What is the easiest way to do that?
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Ron McClung commented,
Thanks
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Ron McClung created a post,
Unable to get value from custom fields through ZAF client
AnsweredI am trying to get documentCaptureURL which is a custom field (78069627) declared in our app, even though the custom field carries the value which shows in the zendesk UI (left hand side panel), bu...
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Ron McClung created a post,
Multi-Select Liquid Markup Case Statement
I am attempting to determine what values are contained in a multi select and based on that, send certain content in an email through Dynamic Content. What is the best way to traverse the values of...
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Ron McClung commented,
Was this ever resolved?
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Ron McClung commented,
What can I do with the Webhook Response Body that is returned? Can I access it from within a trigger? Or does that have to be done in code?
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Ron McClung created a post,
Can I use a webhook and trigger to get data from the backend?
I have a need to get data from the backend through a Webhook/API after the ticket is updated. The ticket gets an update from through an API and then I need to trigger off that to look up a data to...
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Ron McClung commented,
OK, got it