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Kyle Copley
Joined Mar 10, 2023
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Last activity Mar 10, 2023
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Latest activity by Kyle Copley
Kyle Copley commented,
Community comment Feedback - Ticketing system (Support)
+1
The timing can be variable ticket by ticket, and having to adjust the custom field / trigger / automation each time is too much friction to be useful.
Ideally this could be implemented in the way that gmail has a snooze function for emails with a calendar selector. It would be an incredible jump in UX if Zendesk were to implement.
Thanks for considering!
View comment · Posted Mar 10, 2023 · Kyle Copley
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