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Brian Pierce

Joined Mar 20, 2023

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Last activity Aug 21, 2023

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ACTIVITY OVERVIEW

Latest activity by Brian Pierce

Brian Pierce commented,

CommentWorking with leads and contacts

Is there a way to assign leads to a rotation of sales people or put them in a queue unassigned? We have multiple locations and do not want all the leads to go to a single person. 

View comment · Posted Aug 21, 2023 · Brian Pierce

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Brian Pierce commented,

Community comment Feedback - Sales CRM (Sell)

This is a major problem for us. Our sales team has been using Sell for a couple years and we purchased Support licenses based on the premise it would help increase transparency between departments and be able to share valuable information.

It's so frustrating to have had those conversations with the Zendesk Sales team only to find out they are completely separate and now we have to look at a 3rd party API to share information between 2 modules from the same company. 

View comment · Posted Mar 20, 2023 · Brian Pierce

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