Jess

Total activity

6
Last activity

June 02, 2022 15:41
Member since

May 17, 2022 17:14
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3

Activity overview

Latest activity by Jess

Jess commented, June 02, 2022 15:41
Is there a way to enable a notification for when a chat ends?
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- Jess
- Created June 02, 2022 15:41
- 0 votes
Jess commented, May 24, 2022 21:39
I may not be seeing this but is there a way to change the analytics to calculate first reply time for agents?
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- Jess
- Created May 24, 2022 21:39
- 0 votes
Jess created a post, May 17, 2022 17:14
Chat v. Messaging
Answered
1. Community
2. Zendesk Suite Q&A
We have a team of about 20 agents that are on chat and talk at all times, because of this we have chosen to use the Zendesk Chat over the Messaging product due to the focus mode. Does anyone out th...
- Jess
- Created May 17, 2022 17:14
- 3 followers
- 1 comment
- 2 votes

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