Margaret Boisvert
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Total activity33
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Last activity
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Posts
Votes on activity by Margaret Boisvert-
Allow pop-up for Agent to create ticket
Having to fill in all the information in the small fields on the left side bar can be difficult. It would be great to allow a pop-up window with the same fields available to fill in. Or to view a...
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Conditionals that set field values - not just make them visible
It would be very helpful to have conditionals that allow for the setting of other field values based on a single field value. Example - I choose a State, based on that I want to update 3 custom fie...
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Allow Agent Workspace to adjust left, center, right size
The left and right side bars hold a lot of information and it would be great if they could have some additional real estate on the page.