Taylor Van Valkenburg
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Total activity9
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Last activity
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Activity overview
Latest activity by Taylor Van Valkenburg-
Taylor Van Valkenburg commented,
@... If we are currently using chat but not in a meaningful capacity, would we be eligible for the EAP program? If we were to be included in the EAP program, in the event agents that are working ch...
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Taylor Van Valkenburg commented,
Yes, would also love to have this added as a feature, with specific agents/admins receiving the notifications rather than defaulting to the general zendesk admin. Please consider adding this zendes...
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Taylor Van Valkenburg commented,
I'd also love to see this added as a feature. Our agents are constantly forgetting to set themselves away at the end of their shift and this would be a very important tool for our business, as I'm ...