Andrew Schreiner

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Understanding answer flow step types

Is there a way to pre-populate the user's name and email address? 

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• Andrew Schreiner
• Created September 22, 2022 11:35
• 1 vote

1. Agent guide
2. Ticket basics
3. Resizing the ticket properties panel

I agree on the macro placement. This is much more of a hassle now than it was. Also should have the ability to keep the background gray or change the color to set it apart from the rest of window a...

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• Andrew Schreiner
• Created March 30, 2022 11:28
• 3 votes

1. People
2. ...
3. End users and organizations
4. About the Customers (end users) page

Are there any plans to include filtering on this page also users listed are not in alphabetical order which would be a nice option to have.

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• Andrew Schreiner
• Created September 21, 2021 17:50
• 10 votes