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Roman Alekseiev

Joined Nov 23, 2021

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Last activity Nov 24, 2021

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Latest activity by Roman Alekseiev

Roman Alekseiev commented,

CommentWeb Widget (Classic) documentation

Is it possible to set assignee from Web Widget? 

I tried to set id of assignee custom field but it still assigns ticket to whole group. Maybe it is because of triggers, I do not know

View comment · Posted Nov 24, 2021 · Roman Alekseiev

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Roman Alekseiev commented,

CommentWeb Widget (Classic) documentation

Hi, is it possible to set assignee right from Web Widget API ?

Currently all tickets from widget are assigned to whole group without specified agent, but I'd like to set certain agent right before ticket being submitted.

View comment · Edited Nov 23, 2021 · Roman Alekseiev

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