Roman Alekseiev

1. Web Widget
2. Web Widget (Classic) documentation
3. Using custom ticket fields and ticket forms with the Web Widget (Classic)

Is it possible to set assignee from Web Widget?  I tried to set id of assignee custom field but it still assigns ticket to whole group. Maybe it is because of triggers, I do not know

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• Roman Alekseiev
• Created November 24, 2021 08:26
• 0 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. Web Widget (Classic) resources

Hi, is it possible to set assignee right from Web Widget API ? Currently all tickets from widget are assigned to whole group without specified agent, but I'd like to set certain agent right before ...

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• Roman Alekseiev
• Edited November 23, 2021 13:26
• 0 votes