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Roman Alekseiev
Joined Nov 23, 2021
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Last activity Nov 24, 2021
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Latest activity by Roman Alekseiev
Roman Alekseiev commented,
Is it possible to set assignee from Web Widget?
I tried to set id of assignee custom field but it still assigns ticket to whole group. Maybe it is because of triggers, I do not know
View comment · Posted Nov 24, 2021 · Roman Alekseiev
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Roman Alekseiev commented,
Hi, is it possible to set assignee right from Web Widget API ?
Currently all tickets from widget are assigned to whole group without specified agent, but I'd like to set certain agent right before ticket being submitted.
View comment · Edited Nov 23, 2021 · Roman Alekseiev
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