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Malcolm Miles

Joined May 01, 2023

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Last activity Dec 12, 2024

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ACTIVITY OVERVIEW

Latest activity by Malcolm Miles

Malcolm Miles commented,

Community comment Feedback - Ticketing system (Support)

Just keeping the thread alive.

View comment · Posted Dec 12, 2024 · Malcolm Miles

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Malcolm Miles created a post,

Post Feedback - Ticketing system (Support)

I would like to see strikethrough formatting added to the formatting options for a Zendesk support ticket.

 

Posted Nov 18, 2024 · Malcolm Miles

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Malcolm Miles commented,

Community comment Feedback - Ticketing system (Support)

Interesting that Zendesk is suggesting the use of a third-party extension, whereas in another ticket they have specifically recommended not to use them.

"We have to take a pretty strong stance on not supporting third-party extensions."

View comment · Posted Jun 20, 2023 · Malcolm Miles

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Malcolm Miles commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Something's changed as Microsoft Editor is now working.

View comment · Posted May 30, 2023 · Malcolm Miles

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Malcolm Miles commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Microsoft Editor works on every other Web page I have used. It does not work on the Zendesk Support edit boxes so there is something your code that is blocking Microsoft Editor from working.

Oddly in works in this edit box but not in your Support application.

View comment · Posted May 01, 2023 · Malcolm Miles

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