Jon
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Activity overview
Latest activity by Jon-
Jon created a post,
Have department field assign on reconnect
AnsweredPlease assign department field on chat re-connects. There is a reason for the department field applying to the initial chat so it makes sense for the reconnected chat to still have the department f...
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Jon commented,
+1 we need department field to assign on re-connect. There is a reason for the department field applying to the initial chat so it makes sense for the reconnected chat to still have the department ...
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Jon commented,
What's the ETA/timescale for custom permissions to allow data export without having to use admin role?
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Jon created a post,
API endpoints have a row limit of 100
According to API documentation and ZD supports confirmation, all API endpoints only have a 100 row limit. Would it be possible to get the limit increased so we can pull more data?
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Jon commented,
I'm not sure the advice for building this report is correct. Adding a filter for 'assignee role' slows the report load down significantly. Whereas if you look at the metric provided 'time since use...