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Erica

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Latest activity by Erica
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    Erica commented,

    Hi Dave Dyson! I totally failed to leave out an important part -- what I also see happen is when I update a tag in the administrative console, it doesn't update the ticket field:  - https://share.g...

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    Erica commented,

    I am not sure if it was mentioned here, but has anyone mentioned a use case for being able to simply update/edit a tag where that tag is updated on all unclosed tickets (although ideally, I'd like ...

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    Erica commented,

    Hi :waves: I was advised by Dave to add my request to this thread: It's imperative we're able to see a version history or track changes of ticket fields, especially if you have more than one admini...

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    Erica commented,

    I'd like to add a comment to this too. It's imperative we're able to see a version history or track changes of ticket field changes, especially if you have more than one administrator -- if you cli...