Marci Abraham
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Total activity34
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Last activity
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Activity overview
Latest activity by Marci Abraham-
Marci Abraham commented,
Yes, having this feature would be a HUGE help to us. We have a lot of custom fields that are plain text, and these follow up tickets are very misleading. For example, we support teachers who often ...
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Marci Abraham commented,
I'd like to get an answer to Jana's question too. We have a lot of articles that start with a TOC before the content. Ideally, there should be a tagging option to select which part of the article t...
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Marci Abraham commented,
Thanks so much Walter!
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Marci Abraham commented,
Thanks to Lou and everyone else who has contributed here. Someone (sorry I've lost track now after reading the whole thread) indicated that we need to be very careful to only trigger this ONCE. Wel...
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Marci Abraham commented,
This drives me absolutely batty and I finally decided to learn more about the Play feature....and I'm discovering there might be a bug? I thought it was just me not understanding the algorithm. My ...
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Marci Abraham commented,
Can this work with the web widget? If so, please direct me to the documentation. Thanks!
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Marci Abraham commented,
Many thanks, Ahmed Zaid I appreciate the guidance and will give this a try!
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Marci Abraham created a post,
Updating user's organization based on form field
AnsweredI'm looking for a way to update a user's org based on their response to a question in the ticket form. Any suggestions?
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Marci Abraham created a post,
Cannot authenticate with cURL
I am working through the tutorial here. I am working through "show all tickets" and "show all users". I have already successfully created users and tickets in the browser's terminal (console). I ca...
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Marci Abraham commented,
To a moderator: Can the topic of this message be changed? I am not providing feedback on the developer platform. I am asking for help to accomplish a development task -- and I'm not getting any res...