Jenny
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Activity overview
Latest activity by Jenny-
Jenny created a post,
Ticket Count on a Specific Column
Hello! We are trying to generate a query that counts the number of specific requests and lists the customers who requested it. We are currently using a custom metric with a fixed attribute on the S...
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Jenny commented,
Thank you, Alex! Also, is there any way to filter by ticket form on the backlog history dataset?
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Jenny created a post,
How do I calculate how many tickets are in pending status each day?
Hello, We are trying to create a query to calculate the number of pending status tickets at the end of each day. We have tried the backlog and ticket updates datasets, but nothing matches what we a...