
Jenny
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Recent activity by Jenny-
Ticket Count on a Specific Column
Hello! We are trying to generate a query that counts the number of specific requests and lists the customers who requested it. We are currently using a custom metric with a fixed attribute on the S...
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How do I calculate how many tickets are in pending status each day?
Hello, We are trying to create a query to calculate the number of pending status tickets at the end of each day. We have tried the backlog and ticket updates datasets, but nothing matches what we a...