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Angelweb SAS

Joined Oct 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Angelweb SAS

Angelweb SAS commented,

Community comment Feedback - Ticketing system (Support)

Having a multi-brand account as well, we have the same problem with macros. There are many we waste time, while they exist to save us time.

View comment · Posted Jun 15, 2021 · Angelweb SAS

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Angelweb SAS commented,

Community comment Feedback - Ticketing system (Support)

Clearly, it is essential to be able to display all the views. We are a multi-brand account, so we have a lot of views, and our team needs to see everything because we deal with all the brands. It doesn't make sense to be limited to 12 views.
Having to go through a paid third-party app for something this simple, when we have the most comprehensive Zendesk subscription, doesn't make sense either.

View comment · Posted Jun 15, 2021 · Angelweb SAS

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Angelweb SAS commented,

Community comment Feedback - Ticketing system (Support)

We need it too, weird that it isn't already planned.

View comment · Posted Jun 15, 2021 · Angelweb SAS

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Angelweb SAS commented,

Community comment Feedback - Ticketing system (Support)

This is exactly the functionality that we currently badly need as a multi-brand account !

It is really time to be able to enjoy it with the native Zendesk views (which are nevertheless great), without having to go through a paid third-party application.

Just being able to display more than 12 views would be a big step forward ...

+ 10000

View comment · Posted Jun 15, 2021 · Angelweb SAS

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Angelweb SAS commented,

Community comment Feedback - Ticketing system (Support)

Very good idea, a bit like a chat conversation.

View comment · Posted Jun 15, 2021 · Angelweb SAS

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Angelweb SAS commented,

Community comment Feedback - Ticketing system (Support)

Our team totally agrees with this idea.

View comment · Posted Jun 15, 2021 · Angelweb SAS

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Angelweb SAS commented,

Community comment Feedback - Ticketing system (Support)

Hello, that would be really nice indeed.

View comment · Posted Jun 14, 2021 · Angelweb SAS

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