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Jake Firman
Joined Feb 11, 2022
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Last activity Feb 15, 2022
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Latest activity by Jake Firman
Jake Firman created a post,
I am trying to add an HTML table to an email that is sent by a zendesk "trigger". While designing the email, I have noticed that Zendesk (or the Liquid templating engine) is adding mystery line breaks (
's) to the email, right above any table that is added, and the number of
's added depends on how many elements are in the table.
For example, if I add a small 1-row table to the body of my trigger email, like this one...
This is a small table |
...then Zendesk adds 2 mystery
's to the email, right before the table, like this...
If the table has a bit more content, like a 5 row table, like this...
This is row 1. |
This is row 2. |
This is row 3. |
This is row 4. |
This is row 5. |
...then Zendesk adds 6 mystery
's to the email, right before the table, like this...
As you can imagine, this has a big negative effect on the formatting of the email. The table I'm hoping to add has ~14 cells in it, and when the email is delivered, is has a massive white space right above the table because Zendesk is adding a whopping 15 mystery line breaks to the email.
Has anyone ran into this before? Might there be a workaround to still being able to use HTML tables, but not have these line breaks added?
Posted Feb 11, 2022 · Jake Firman
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