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Vanya Golomehova's Avatar

Vanya Golomehova

Joined Aug 11, 2022

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Last activity Jun 26, 2024

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ACTIVITY OVERVIEW

Latest activity by Vanya Golomehova

Vanya Golomehova commented,

Community comment Feedback - Ticketing system (Support)

Your editor was showing the screenshot perfectly fine before submitting - now it is not so clear how this change is wasting my screen space… 

View comment · Posted Jun 19, 2024 · Vanya Golomehova

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Vanya Golomehova created a post,

Post Feedback - Ticketing system (Support)

Hello,

 

since today I have ended up in Zendesk finding out that instead of O,P,S next to ticket status, now we have the full text Open, Pending, Solved and etc. This change has reduced my useful work area and now important parts of the subject is not visible anymore and replaced by … which is preventing from clicking on the exact necessary ticket as our tickets are usually with predefined subjects where at the end is the more important information.. 

 

Posted Jun 19, 2024 · Vanya Golomehova

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Vanya Golomehova commented,

Community comment Feedback - Ticketing system (Support)

The reply at the bottom is succesfully hiding and making unusable my monitor. You should give the right to people to choose.

View comment · Posted Aug 11, 2022 · Vanya Golomehova

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