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Paul Dinculescu

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Latest activity by Paul Dinculescu
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    Paul Dinculescu commented,

    1. Chat
    2. ...
    3. Setting up Zendesk Chat
    4. Routing chats based on agent skills

    Hi there! Is it possible to configure skills based routing based on organization? For example, let's think about a VIP organization (tagged via a custom org field). I would like to assign all incom...

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