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Joey SALBERTER's Avatar

Joey SALBERTER

Joined Oct 22, 2021

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Last activity Dec 05, 2024

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ACTIVITY OVERVIEW

Latest activity by Joey SALBERTER

Joey SALBERTER commented,

Community comment Feedback - Apps and integrations (Platform)

Hello Zendesk,

Are you planning to make the Out of Office application usable by non-Admin users?

Currently, only Administrators can set agents to Unavailable, which is a serious security issue as we have to provide an Admin role to people who should not.

Thank you.

View comment · Posted Jun 05, 2023 · Joey SALBERTER

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Joey SALBERTER commented,

Community comment Feedback - Ticketing system (Support)

Devan La Spisa

Hello!

Do you have an update for us? Any plan to add "Time" value feature to the "Date" field?

Thank you,

Joey

View comment · Posted Aug 11, 2022 · Joey SALBERTER

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Joey SALBERTER commented,

CommentMultiple language support

Hello!

What if the end-user is created from an outgoing e-mail? We noticed that the end-user was created with "English US" as language, even if we contact the customer in another language.

Any way to go around that?

 

View comment · Posted Jan 31, 2022 · Joey SALBERTER

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