Brenda Andrews

Hi Lisa,

I am having a TERRIBLE time trying to get someone to help me.  We are scheduled for this unwelcome automatic Agent Workspace switch tomorrow.  I am the admin user and I am going on vacation and DO NOT want the switch.  At the very least, I would like to request the switch be scheduled for mid-September rather than tomorrow, but I can't seem to get anyone to help with rescheduling.  Our company does email-only support as well so much of the extra features are just "noise".