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[Services Operations] / Chris HJ
Joined Oct 16, 2021
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Last activity Aug 02, 2024
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Latest activity by [Services Operations] / Chris HJ
[Services Operations] / Chris HJ created a post,
Explore Dashboard <-> There is a case where the capacity value of the actual agent does not match
We need to improvement the issue
Posted Aug 02, 2024 · [Services Operations] / Chris HJ
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[Services Operations] / Chris HJ commented,
Hello
Thanks a lot for your help.
Is there a way to change attachments to required?
(optional -> required)
View comment · Edited Jun 24, 2022 · [Services Operations] / Chris HJ
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[Services Operations] / Chris HJ commented,
thanks
If I want to apply it like below,
Do I need to change script.js? Or which file should I change?
===========================================
var ticketForm = location.search.split('ticket_form_id=')[1];
if(ticketForm == 215063) {
$('.form-field.request_subject').hide(); // Hide subject
$('.form-field.request_description').hide(); // Hide description
$('#request_subject').val('test subject'); // autofill subject
$('#request_description').val('test description'); // autofill description
}
View comment · Posted Jun 04, 2021 · [Services Operations] / Chris HJ
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