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[Services Operations] / Chris HJ's Avatar

[Services Operations] / Chris HJ

Joined Oct 16, 2021

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Last activity Aug 02, 2024

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Latest activity by [Services Operations] / Chris HJ

[Services Operations] / Chris HJ created a post,

Post Feedback - Admin Center

Explore Dashboard <-> There is a case where the capacity value of the actual agent does not match

We need to improvement the issue

Posted Aug 02, 2024 · [Services Operations] / Chris HJ

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[Services Operations] / Chris HJ commented,

Community comment Discussion - Tips and best practices from the community

Hello
Thanks a lot for your help.
Is there a way to change attachments to required?
(optional -> required)

View comment · Edited Jun 24, 2022 · [Services Operations] / Chris HJ

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[Services Operations] / Chris HJ commented,

CommentHow to customize the theme of the help center

thanks

If I want to apply it like below,
Do I need to change script.js? Or which file should I change?

===========================================

var ticketForm = location.search.split('ticket_form_id=')[1];

if(ticketForm == 215063) {
$('.form-field.request_subject').hide(); // Hide subject
$('.form-field.request_description').hide(); // Hide description
$('#request_subject').val('test subject'); // autofill subject
$('#request_description').val('test description'); // autofill description
}

View comment · Posted Jun 04, 2021 · [Services Operations] / Chris HJ

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