Emily McCarthy
-
Total activity12
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes2
-
Subscriptions6
Posts
Recent activity by Emily McCarthy-
Pulling data from ticket fields to user record
Hi Brains Trust Hoping for some help on a particular use case. We have our Web Form in the Help Centre that is open access (e.g. users don't need to log-in to access). We request the user to fill i...
-
Reporting on end user channel migration
Hello, We have a business requirement to track channel migration for end users. We want to be able to understand where a user has contacted via one channel and then contacted via a different channe...