
Clarice Matt
-
Total activity4
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions2
Activity overview
Latest activity by Clarice Matt-
Clarice Matt created a post,
Triggers not working
I have several sets of keywork triggers to add ticket tags. However, recently, when >1 keyword exists in the message context one or more triggers do not work and so not every ticket tag is being ad...
-
Clarice Matt commented,
I am trying to auto tag tickets for tracking, however when a macro is applied to the ticket, the macro tags are overriding the trigger tag. I need both tags to be added to the ticket. Is this possi...