John M.

1. Community
2. Feedback - Ticketing System (Support)
3. Can no longer sort tickets by Subject

Cheers, Dave. While you have 100k+ customers, I doubt everyone experiencing the same frustration posted to the community. And those positions…any 1099 offers? Can’t leave my day job, but happy t...

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• John M.
• Created July 26, 2022 03:51
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Can no longer sort tickets by Subject

Sure seems like more than 2% use this feature, based on comments. And not sure why I’m even commenting, you’ve made your decision, we have to live with it. But honestly, your explanation was weak...

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• John M.
• Created July 25, 2022 23:25
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Can no longer sort tickets by Subject

Why would they remove it?  Was super critical for us, and the fact it's removed from View Admin leaves us no workaround. Any chance Zendesk will see this thread? JMM

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• John M.
• Created June 14, 2022 21:13
• 2 votes