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Joe Ruffino

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Latest activity by Joe Ruffino
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    Joe Ruffino commented,

    1. Agent guide
    2. Ticket management
    3. Managing your views

    Christine, So, since I have 12 shared views and 9 active personal views, the more button will not show up?  So, the only way to see the 9th Personal view is got to Manage Views, go to Personal View...

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    Joe Ruffino commented,

    1. Agent guide
    2. Ticket management
    3. Managing your views

    Nicole S., Just to let you know, there is no, More button at the bottom of my list.  I have Manage Views, which I have clicked on, but it is for Managing Views.

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    • Joe Ruffino
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