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Rajesh Govindaswamy
Joined Apr 06, 2023
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Last activity Apr 17, 2023
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Latest activity by Rajesh Govindaswamy
Rajesh Govindaswamy commented,
Community comment Developer - Zendesk APIs
Thanks for the suggestion. If adding tags for SLA what condition would i use to remove them ? Would slack notify as long as the trigger is present or just once ?
View comment · Posted Apr 10, 2023 · Rajesh Govindaswamy
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Rajesh Govindaswamy created a post,
Post Developer - Zendesk APIs
how to setup trigger for slack notification to alert on following conditions
-- ticket SLA violation
-- due SLA violation (like say 1 hr before SLA violation) ?
Posted Apr 06, 2023 · Rajesh Govindaswamy
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