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Damara Allen

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Activity overview

Latest activity by Damara Allen
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    Damara Allen commented,

    1. Messaging
    2. ...
    3. Zendesk messaging
    4. About messaging

    Is it possible to have two instances of messaging on a website? We have customers and freelancers and we would like to have one bot for customers and one for freelancers. If this is possible, can y...

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    Damara Allen commented,

    1. Messaging
    2. ...
    3. Zendesk messaging
    4. About CSAT ratings in messaging

    Is there a way for our support team to turn off ratings for individual users? For instance, we have people looking to apply and they often give us a bad rating if we redirect them to our recruiting...

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    Damara Allen commented,

    1. Account
    2. ...
    3. Accounts and billing
    4. Testing changes in your standard sandbox

    I am a ZD admin and another team at our company wants access to the ZD sandbox to test out a new feature that will generate ZD tickets - is it possible to provide sandbox access to someone else who...

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