Salim Moumouni
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Total activity62
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Last activity
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Activity overview
Latest activity by Salim Moumouni-
Salim Moumouni created a post,
Result of API exports done match true number
Hello,I am currently attempting to export all the tickets within our zendesk instance for the month of September using zendesks api however im running into inconsistencies with the results vs what ...
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Salim Moumouni commented,
Chris Fassano Any chance I could how you setup the triggers? Looking to do the same thing. Currently, I have it as: Meet ALL of the following conditions Drop down value from the visible field is ...
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Salim Moumouni commented,
Tipene Hughes Thanks for the tips, I'll see what I can figure out, I only know basic CSS!
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Salim Moumouni commented,
Awesome, thank you Eric Nelson , that should work to stop the contact form from opening after the button is clicked. Thanks as well for the second suggestion!
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Salim Moumouni commented,
Thanks Eric Nelson, and would this be applied to the original Zendesk widget snippet or the modifications we made to have it open the help center if clicked? Would I simply change zE("webWidget:...
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Salim Moumouni commented,
Can this be done with videos on the mobile web widget? So if you click a video on the web widget it opens up as a modal/lightbox
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Salim Moumouni commented,
Hi Eric Nelson , Tipene Hughes, So we implemented the code and it does redirect to the help center when the web widget is clicked which is great! However, when you go back to the website where the ...
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Salim Moumouni commented,
Are there any plans to have accordions in the web widget?
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Salim Moumouni commented,
Hi Christopher Kennedy Would it be possible to have it open in a new tab rather than the same tab?
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Salim Moumouni created a post,
Web Widget/Help Center : Help Center Call to action in widget
AnsweredWe want to add a CTA for our customers to be able to open up the full help center from the web widget. So, the behavior would be something along things lines: users search for content on the widget...