Ash
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Total activity41
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Last activity
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Member since
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Following0 users
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Votes18
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Activity overview
Latest activity by Ash-
Ash commented,
Barry Neary 13 years after the request. better than nothing! i'm excited =)
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Ash commented,
it is normal behavior for developers to not respond to most client comments or requests or bug reports. this includes Microsoft as well as tiny 2-person developer teams. Fully supportive, friendly ...
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Ash commented,
Hi there! Perhaps this is a per-instance or per-customer setting, but in our instance of Zendesk, when i open Zendesk and i am offline in Chat, there will be a popup saying that opening hours are a...
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Ash commented,
as someone who works in Chat and Talk, i have never been assigned a chat while in a phone call, or vice versa. AFAIK it doesn't show the status being changed, but it's changed "behind the scenes" ...
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Ash commented,
My solution to this, as an agent, is: remove the headset while it's ringing, then when someone answers the call, put your headset back on your head. Connecting outcall and inbound ringtone volumes ...
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Ash commented,
Furthermore it is an annoying and unnecessary tone.
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Ash commented,
ok try being less laconic when someone's trying to help you
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Ash commented,
Frick, what happens? does my crx packed version work? https://easyupload.io/wqndvl
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Ash commented,
@... well, it's still up on github https://github.com/zendesklabs/QuickTab
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Ash commented,
A function like this is crucial.