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Robin John Rivera

Joined Nov 30, 2021

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Last activity Nov 30, 2021

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Robin John Rivera commented,

CommentTicket basics

If the change (convert to internal note) was made at a later time, I understand that it will no longer be visible to end-users in tickets or the web portal but will it recall the email that was already sent to the requester just in case it was not read yet?

View comment · Posted Nov 30, 2021 · Robin John Rivera

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