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Brian Noble

Joined Sep 21, 2022

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Last activity Sep 21, 2022

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Latest activity by Brian Noble

Brian Noble commented,

Community comment Feedback - Admin Center

That doesn't work for me - I used those filters and get 8 agents. While the seat count should be 29.

 

View comment · Posted Sep 21, 2022 · Brian Noble

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Brian Noble commented,

Community comment Feedback - Admin Center

That is mildly helpful but far from definitive. I cannot find a view/filter that shows me the 29 licenses being utilized.

View comment · Posted Sep 21, 2022 · Brian Noble

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Brian Noble commented,

Community comment Feedback - Admin Center

What filter do I use to determine the exact license count being paid for? the "seats remaining" box-score says 2 remaining (of 31) but there is no "support" role other than "Any".  when i go to "team members" there are 58 - with many being light agents which are not counted against an enterprise license. if i filter on “any role” in team members, I get the 58 again. Makes sense. Filtering on “Admin” gets me 8. How do I easily get to see the 29 (31 subtract 2) that are utilized? I would think it would be a link in the box-score of allocated and remaining but it isn’t. Some guidance here would be lovely because I must be missing something.

View comment · Posted Sep 21, 2022 · Brian Noble

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