Anton
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Total activity139
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Last activity
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Recent activity by Anton-
We use images or shapes to display flow charts with data overlay. Like that:
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We are missing translations of standard responses. We use the widget for 10+ languages, but one can configure responses only for a single language. The same issue applies to all strings in the widg...
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Himanshu Sehgal You may use Identities https://developer.zendesk.com/api-reference/ticketing/users/user_identities/
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I hope one can also improve group selection experience in the agent profile. We have >1200 groups, so it's hard to manage without any filtering option
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Hi Alexis, you may try to use Secure Settings to pass OpenAI API token.
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In my case the issue persists. I had to switch to Firefox, to make it a bit better.
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Lisa Tam 🔥🔥🔥 Thank you and the team! Great improvement that can benefit many users!
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Vladimir Shkuratov We have been updating it recently. It's for Tickets, Users and Organizations
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You can use our Advanced Export app to export end-users and agents. It's fee.
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Lisa Tam Hello, any visibility into when variables will include authenticated user information?E.g. if we want to separate flows for authenticated and nonauthenticated users or use external_id/emai...