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Support

Joined Sep 28, 2022

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Last activity Sep 30, 2022

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ACTIVITY OVERVIEW

Latest activity by Support

Support commented,

CommentAccounts and billing

Hi, Brett:

We still haven't received any response.  The chat feature has been assigned to incorrect subdomain account for more than 3 weeks.  Can we have a phone number to call to solve the issue asap?   

Thank you.
 

View comment · Posted Sep 30, 2022 · Support

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Support commented,

CommentAccounts and billing
We requested to add the chat feature to our account.  After signed the document, Zendesk installed the Chat subscription to the wrong subdomain account.  And we submitted the tickets to request for transferring the chat feature to correct subdomain account for 3 weeks, but it still not happen.
The Zendesk sent the request to our sales contact, but we still haven't had the solution for the issue.  Please advise asap.
 

View comment · Posted Sep 28, 2022 · Support

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